Terms and Conditions

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Lovelululife and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if  Lovelululifebelieves that customer conduct violates applicable law or is harmful to the interests of Lovelululife and its subsidiaries.

    Product Information and Colors
    The prices displayed on this website are quoted in U.S. Dollars and effective only in the United States.  We have done our best to display, as accurately as possible, the colors of the products shown on this website. However, because the colors you see will depend on your monitor and the graphic capabilities of your computer system, we cannot guarantee that your monitor’s display of any color will be accurate. There may be times when information contained in the website is inaccurate due to typographical errors, incomplete data or inaccuracies. Any errors found are unintentional and we apologize for any inconvenience caused. We reserve the right to refuse or cancel any orders placed for products listed at the incorrect price. If your credit card has already been charged, we will automatically credit your credit card account in the amount of the incorrect price. Product descriptions, specifications, colors, and pricing are subject to change by lovelululife.com at any time without notice.


    Terms and Conditions May Change
    lovelululife.com reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the lovelululife.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.



  • Shipping & Delivery
  • *Order Processing Time

    Please allow us to process and ship out your orders between 1-2 working days.

    Orders do not ship on weekends or holidays.

    Back order will be shipped out between 5-7 working days.

    *Shipping Methods & Cost

    We ship all over the world via USPS and UPS ! After you fill in your zip code, the system will let you know the shipping cost based on the shipping method you choose and your location.

    Any other Request: Contact Customer Service at: info@lovelululife.com

    *Availability

    We update our stock level daily, however, stock levels fluctuate throughout the day and availability is subject to change without notice. You will be notified when you purchase a product if the item(s) are on Back Order. Back order will be shipped out between 5-7 working days.

    *Responsibility

    • We are not responsible for the lost or stolen items.
    • We are not responsilbe for the undelivered or misdelivered packages due to address incorrectly entered by customer. If you find the address you filled into the order is incorrect, please contact us by info@lovelululife.com ASAP .
    • We reserve a right to issue a refund (minus shipping & 12% restocking fee) for packages returned to us for any reasons (undeliverable address, non custom clearance and etc) at the discretion of Love Lulu Life.

     

    Return Policy 

    At lovelululife.com, your satisfaction is very important to us. We stand behind our products, service and our customers. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 7 calender days of receipt for a full refund within 60 days of the delivery date. Please retain the packaging materials and keep the product in its original condition, as we require that all returns must be in their original condition and package. Upon inspection, a refund or credit will be issued to you for the value of the returned item(s). Please keep in mind shipping costs are not refundable. Refund will be credited to the original payment method used for the purchase.

    Please email at return@lovelululife.com to receive a return address and a return authorization number, which must be marked on the copy of your invoice. Packages returned to us without the authorization number will not be accepted.

    Please securely pack the merchandise and include a copy of your invoice, using the original shipping and packing material. After the items are securely packed, send the merchandise back to us at the following address. You may use the shipping carrier most convenient for you.You are responsible for all return shipping costs.

    Exchange Policy  

    At lovelululife.com, your satisfaction is very important to us. We stand behind our products, service and our customers. If for any reason you are not completely satisfied with your purchase, you may change the item(s) within 7 calender days of receipt. Please retain the packaging materials and keep the product in its original condition, as we require that all exchange must be in their original condition and package.

    Please note not all the prodcuts could be changeable. Also Exchange for different item(s) must be of equal value of the original order.

    Please email at exchange@lovelululife.com to receive the exchange address and a exchange authorization number, which must be marked on the copy of your invoice. Packages returned to us without the authorization number will not be accepted.

    Please securely pack the merchandise and include a copy of your invoice, using the original shipping and packing material. After the items are securely packed, send the merchandise back to us at the following address. You may use the shipping carrier most convenient for you.You are responsible for all return shipping costs to us also the cost we ship back to you.


    Wrong,Damaged or defective items 

    At lovelululife.com, each shipment is carefully inspected before leaving our warehouse, but in the event you receive a wrong, damaged or defective item(s) (which we hope is exceedingly rare), please contact our Customer Care at info@lovelululife.com immediately with your invoice number and item number. We will make every reasonable effort to assist with your return. If you are not contact our Customer Care for return instruction, you would be responsible for all return shipping costs.

    Return your package to:
    Lulu Republic
    Attn: Customer Care
    5701 Spring Mountain Ave, Las Vegas, NV 89146, US

    Wholesale

    We do wholesale. Please send the email to info@lovelululife.com to know the details.

    Privacy Policy

    This website is operated by Godaddy.com. All privacy inquiries may be directed to:
    lovelululife.com
    info@lovelululife.com

    Please review these terms and conditions as they govern your use of this website. By making use of the lovelululife.com website, you agree to follow these rules. If you cannot agree with these terms and conditions, please do not use the  lovelululife.com website.

    lovelululife.com believes that your privacy is important and should be highly protected.  The personal information we collect is primarily intended to process orders, offer better customer service and to improve communications.  We only use the personal information that you provide to build our relationship by creating a more personalized and meaningful experience for you, in accordance with the terms outlined below.

    Information We Collect:

    • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
    • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously


    Secure Use of Your Information

    We may use the information you provided when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features to provide personalized content and services. Any information you supply will be used to process requested commerce transactions or to contact you regarding a specific transaction. lovelululife.com may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data when aggregated is anonymous, and does not contain any personally identifiable information.

    We do not sell, trade or disclose your user information to any outside parties unless we provide you with advance notice, except as described at the following. The term "outside parties" does not include lovelululife.com. It also does not include website hosting partners and any other parties who assist us in operating and marketing our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

    lovelululife.com may disclose user information to the government and/or third party when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our terms and conditions or otherwise causing harm to lovelululife.com or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.

    Your Information Security
    This site has security measures in place to protect the loss, misuse and alternation of the information you provided. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


    Privacy Policy May Change
    In an effort to bring new services, ideas and partners to benefit our customers, it may be necessary from time to time to amend this Privacy Policy. If this occurs, we will post the new policy here. Your use of the lovelululife.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

    Questions and Feedback
    We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

    Online Policy Only
    This online privacy policy applies only to information collected through our website and not to information collected offline.

     

    Thanks for your time!